Taxes, Duties, Shipping and Returns
TAXES AND DUTIES
Within the European Union (EU): Orders are shipped with Delivery Duty Paid (DDP), meaning that all taxes and duties are included in our prices.
Outside the European Union (except the UK): Orders are shipped with Delivery Duty Unpaid (DDU), meaning that all taxes and duties are excluded in the final price. Your order may therefore be subject to local taxes and import duties, which will be collected by your local customs authority or the used shipping carrier. We are not able to calculate the exact amount of taxes and duties that may be applicable, as these charges vary depending on the destination country. Abate does not cover any taxes, duties or related charges. Nor does Abate cover taxes and duties incurred on refused or unclaimed packages.
To the UK: At present we are unable to deliver to the United Kingdom.
All products that are available on abate-store.com are available on stock in our warehouse and will be shipped the same or next working day.
We use DHL for shipments within the EU and shipping takes 2-4 working days. For global shipments we expect delivery within 7 days. You will receive an e-mail with details for your order as soon as has been shipped from our warehouse.
The price for shipping to a country within the EU is €15 and the price for shipping to a country outside the EU is €25. All shipping is free for orders with a total price above €150.
We would like to offer our customers a better shopping experience and give you the opportunity to try our bedding risk free for 30 days. Within this period, you have the right to regret your purchase even if the items have been both used and washed.
The exception to the above offer is if the opened items are returned due to the wrong color or the wrong size.
Bedlinen is a hygiene item, and we can therefore not resell opened goods to other customers. This is to ensure that you always get a fresh item from us. Be careful to evaluate the color through the packaging and double check the size before opening the product.
1. Enter your return in the form below, including order number and reason for your return in English.
2. Please use the return label provided in the box that you received your order in and return the goods in a packaging that ensures the goods are not damaged during transport.
3. Deliver the package to your closest DHL Service Point. Find it here.